When the waves get high and we have to cancel a departure, there is a plan so you can quickly get back on track. Here is what you should do:
1. Keep an eye out for a message from us
We always notify you if your departure is cancelled. You will receive an email and an SMS with information about the cancellation and your options.
2. Log in to My MOLSLINJEN
Go to My MOLSLINJEN and log in. Here you can see your booking and choose what suits you best.
3. Choose a new departure or get a refund
Rebook: You can choose a new departure at no extra cost.
Refund: If you do not wish to travel, you can get your money back.
4. Check operational status
The weather can change quickly. See the latest status on departures here.