Low-Price tickets are non-refundable, nor when upgrading to a higher ticket category.
Standard tickets may be changed without any charge.
In case of refund a fee of 20 % of the ticket price is charged per reservation, with a minimum of DKK 100, which is deducted from the amount of the refund.
You can use our automatic refundt here. Press 'Refund' to initiate immediate refund
The Business BlueClass-ticket is fully refundable free of charge.
You can use our automatic refund here. Press 'Refund' to initiate immediate refund.
Most of our additional purchases are refundable without a fee.
If you have added one of our additinal purchase or have bought a different type of ticket than listed above, then do bot use the automatic refund, but please contact us instead contact us.